Any dithering is met with a clipped "get me your manager, now please, i want this sorted out immediately". "Hi, I want to shut my account down because you won't stop harassing me" is a really useful opener to a customer service call. Really though, the most effective threat is to simply take your business elsewhere. Having a roomate who owned a really detailed anatomy text helped >.> It took some really creative ranting to get them to stop, I tell you what. They sent me a bill for 55c at the new place, for absolutely nothing. They actually managed to track me down at my new address, even though there's no possible legal method of doing that. I was with a particular phone company here (TELSTRA OMG) for all of four days before switching to my intended provider - this was a trick to get internet connected faster and cheaper at my old place - and they were still calling and sending me shit two years later. You have to be firm, and then escalate to bitchy. Be firm and civil, but most of all be firm. She told them in no uncertain terms what she wanted them to stop, told them what would happen if they didn't, and then hung up, basically. The last straw was they would always send "cheques" for her to use at her "convenience" but they were just stupid ridiculous cash advances, and they would call about her account and upgrading and upselling her shit, so she told them to absolutely stop mailing her shit, especially the cheques, and to stop calling about new offers and new cards, because she already had one anyway with them, or she would leave them. They would call, too, and she would bitch them out. Well, she would get mailings for new cards to transfer a balance to, even though she didn't have a balance and already had a card with them.
My roomie got tonnes of mailings from MSBC or whatever company it was about pre-approved cards and even more because she had opened an account with them at one time to transfer a balance to an awesome rate.
#E mailings how to
This paper statement alone has more info than I'm comfortable throwing in the general trash again it's a must-shred.Īnyone know how to stop a credit card company from sending so much junk? Like I said, it's not the volume that bothers me it's that they put so much info in the mailings that I'm only comfortable once they're shredded.Ĭall them, escalate if you need to, and make it absolutely clear that they need to stop mailing you shit. The bastards still send me a letter every month that says only "Your statement for this month can now be viewed online!". I signed up for "online statements only" to try and stop some of the relentless mail spam. Last time I spoke to a customer service rep they said they can't do anything about the mailings. I'm not comfortable just throwing this mail spam away - I have to shred it. I have a really excellent credit rating, I'm not surprised they are trying a hard sell on me.īut it's wearing on me. No exaggeration, it's about 3-4 "offers" a week - offers for another balance transfer, offers for another credit line, etc.Īt first I just ignored it. The annoying bit? I now get junk mail from Citibank. Used a nice 0% interest rate on balance transfers to get my credit debt under control.
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